| Course | |||||
|---|---|---|---|---|---|
 | S$250.00 Retail Course Objectives On completion of this unit, the learner will have knowledge and application skills in implementing operations for service excellence and be able to apply them to the workplace. Course Content 1. Importance of one’s role in... | ||||
 | S$300.00 Retail Course Objectives: This unit covers the skills and knowledge to equip service professionals with the right grooming and professional image required for building confidence and projecting a positive image. It also involves equipping them with a... | ||||
 | S$698.00 Retail To equip learners with relevant knowledge and skills to assess the service quality and customer satisfaction levels within an organisation. LU 1: Service quality and customer satisfaction: The Framework (KA1, AA1, AA2) LU 2: Service quality and... | ||||
 | S$330.00 Retail This course aims to educate individuals, especially those working in the service sectors, the importance of handling and responding service challenges. For example, the course includes teaching the learners on how to empathize with customers when... | ||||
 | S$320.00 Retail The world is evolving and going digital, there is a need for service professionals to upgrade their skills to support customers over various platforms in order to add value to organization and stay competitive. This training covers how to adopt... | ||||
 | Course Confirmation Please complete the course confirmation process in order to start the course. | ||||
 | Retail Individual Assignment | ||||
 | DSQCS Training Evaluations Post Course Training Evaluations
Please kindly complete. | ||||
 | Retail | ||||
| IOFSV Training Evaluations Post Course Training Evaluations
Please kindly complete. |
